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Further to the most recent Welsh Government advice on Friday 19th June we are delighted to confirm that we will be opening on 13th July 2020 subject to final confirmation by the Welsh Government on 9th July.

Yes, we are taking bookings from 13th July 2020 onwards.  If the government guidelines change and we are unable to open on 13th July and your stay is affected we will be in touch with you to discuss your options.

It goes without saying that your health and wellbeing is of the greatest importance to all of us at Penhein and we want our guests to feel confident about their stay so we have reviewed all aspects of our site and processes to ensure we are Covid-secure.

We are fortunate that our tents have already been set up to be self-contained in that each tent has its own ensuite, flushing loo so no need to share these facilities, and they each have their own private space outside with a firepit and place to sit.  Each tent also has its own kitchen area with running water and soap so you have your own facilities for frequent hand washing. This gives all our guests comfort and privacy within the government advice for social distancing.  There are three shared areas namely the shower block, cheat’s kitchen and our communal tent Petro and so we are implementing the following changes and protocols:

• 1. We have hired a converted horsebox which has 2 showers in it which will mean each tent has a dedicated shower resulting in each tent being “self-contained” and hence reducing the risk of cross-contamination
  2. We will be following the cleaning protocols as endorsed by the Government which were released in June. To help cement our knowledge, we also took a course designed to help owners and cleaners of self-catering properties.

  In it we covered:

  • Risk Assessments – ours can be found in a separate question below in FAQs
  • The science of Coronavirus, its longevity on different surfaces and how to effectively and safely eradicate it from our property.
  • What cleaning products we should be using and why, and their effective kill rates.
  3. We are providing hand sanitiser and anti-virucidal spray in every tent, in the Cheat’s kitchen, Petro, the shower block and the horsebox.
  4. We are introducing a new Penhein Guest Information App. If you download the app all the information will be available when you are off-line and it will enable you to watch a video of our check-in, access information about camp life, local activities and attractions and even details of the products available for sale in our Pantry (which is in the Cheat’s Kitchen).
  5. We are removing items which we cannot fully disinfect e.g.:
  • all soft-furnishings and books from the tents (i.e. throws, bedspreads, cushions),
  • all tub chairs, books and games from Petro
  6. We are closing the bathroom within the shower block
  7. We are removing all bins in communal areas i.e. Cheat’s kitchen and Petro
  8. We are changing our check in/check out times to accommodate increased time needed for cleaning. They will now be: Check in at 5pm and Check out at 10am
  9. We are tracking the health of our staff and asking them to notify us of their temperature before coming to work and if it is above 37.8 degrees, or if they have any other Covid symptoms, they will self-isolate at home.
  10. Last, and by no means least, the glampsite is set in a glorious woodland opening onto an 8 acre wildflower meadow with open space and fresh air aplenty for a happy and healthy stay.

We will review the above to ensure we are compliant with up to date guidance from the government and Visit Wales on how we can best safeguard our staff and guests’ health. We hope this answers any concerns you may have but if you wish to discuss this further please do not hesitate to contact us

Yes we have and we will be updating this regularly. You can see the latest version here and you will be able to see the date each future review is planned at the top of the document. If you have any questions please contact us at enquiries@penhein.co.uk.

We are also asking you to play your part and ask that you please act responsibly.

Prior to arrival:

If anyone within your group has shown symptoms within 14 days of the start date of your stay we ask they do not come, along with any in the party they may have been in contact with.

Whilst on site:

Please adhere to our protocols such as cleaning the cheat’s kitchen and Petro before and after use

Maintain social distancing from other guests at all times (ie 2 meters)

Bag up your bedding before you depart

If you develop any symptoms whilst on site, please notify us immediately

Thank you in advance for acting responsibly.

The government guidelines currently state that holiday accommodation may open from 13th July however if that changes and your holiday is affected we will be in touch to discuss your options.

In recognition of the uncertainty we have revised our payment terms for 2020 as follows:

25% deposit on booking

Balance paid 5 weeks prior to your stay versus our usual 10 weeks.  (If your stay is within 5 weeks of the date of booking, you are required to pay the full amount on booking.)

All of our availability and prices for 2021 are uploaded on our online booking system, just go to “Book Now” on our website.  If you have any questions please do not hesitate to get in touch on enquiries@penhein.co.uk

Penhein is a working farm, with sheep, cattle and dogs of our own so we ask guests not to bring their dogs with them. Whilst we’re sure your dog is very well behaved at home, we simply cannot take the risk with our livestock. We hope you understand and can happily put you in touch with our local kennels if required.

We want to keep the glampsite as peaceful as possible and we encourage our guests to switch off from daily life, get back to basics and enjoy spending time together. Therefore, there are no power points in our alachigh tents. However, we know that our guests sometimes have to keep in touch with the outside world, so there are electrical points in the communal tent and in the ‘cheat’s kitchen’ for charging phones or plugging in electrical equipment, such as speakers. If you’d like to bring a hairdryer, there are also power outlets in the shower block.

There is no WiFi at the glampsite but most mobile networks cover the area, so you won’t be completely off grid!

Penhein is in a very rural location that is not served by local buses particularly well; the glampsite can only be reached via a mile-long private driveway. However, if you don’t have access to a car, there are some excellent local taxi services, many of whom offer mini buses for large groups.

Your best bet is to get the train to Newport, which is about 20 minutes away by car and has a good taxi service to take you to/from Penhein. Alternatively, you can get the train to  Chepstow which is 15 minutes away, but local lines only.

Yes. We have several very good local taxi services, some with minibuses for groups. Please get in touch for details at enquiries@penhein.co.uk or + 44 (0) 1633 400581.

We don’t have a bike rack, however you can attach bikes to the fence in the car park (please bring your own locks) or keep your bike next to your tent. Penhein is quite remote, and the glampsite even more so, with very little traffic or unexpected visitors.

Cooking over the fire pit is great fun and we heartily recommend it. However, we know it’s not for everyone and doesn’t always go to plan, so there’s also a handy ‘cheat’s kitchen’ on the glampsite with a couple of hobs and a microwave. You can also cook on the wood-burning stove inside your tent. For more info about cooking at Penhein, click here.

There’s a large, custom-made cool chest in every alachigh tent with plenty of space for 2-3 days’ worth of food. They’re kept cool by frozen hot water bottles – simply change them over every morning and evening. (Reinforcements are kept in the freezer in the ‘cheat’s kitchen’).

We provide all the wood you will need for your stay, but we do suggest you bring some newspaper and matches to help you get the fire going. For a checklist of what to bring, click here.

Yes. Your alachigh tent is well stocked with everything we think you’ll need for cooking up a storm in the open air or inside your tent, including utensils, crockery, cutlery and store cupboard essentials. For a full list of what’s included, click here.

If you need a bit more room or a special  entertainment space we have Petro, our permanent communal area, and Chehel Sotoun our pop-up entertainment tent.

Available on request for a small fee, Chehel Sotoun offers a fantastic space (12mx6m) in which to host group activities or celebrate special occasions – from sit-down dinners to off-site workshops, wholesome pilates to memorable parties.

If your numbers need it we can also arrange temporary additional bell tents, fully furnished and looking lovely.

If you would like further information on booking the whole site for a large group please visit Group Bookings

Our nearest pubs are The Woodlands Tavern (about a 5 minute drive or 30 minute walk) and The Rock & Fountain in Penhow (a short drive), both of which are very friendly and serve great food, so we recommend booking in advance. There are lots of other good pubs within easy driving distance – you’ll find a list of our favourites on our Eating Out page.

We offer a range of fun activities for guests so please check our list of Things To Do first! If you’d like to make your own arrangements, we are happy to discuss ideas, but please note that we’ll need to take into consideration any potential disturbance to our other guests, local wildlife,  and the daily workings of the farm before making a decision.